Account settings
- What is my investor ID and where can I find it?
- What is the Suitability and Appropriateness assessment and how does it affect me?
- How can I change my contact information in my Mintos account?
- How can I change my name on my Mintos account?
- What’s the investor category and why is it relevant?
- Why is my account limited?
Two-factor authentication
Tax details
- How can I claim a withholding tax refund from the Latvian State Revenue Service (VID)?
- What’s in my tax report?
- How is income taxed on Mintos?
- How does tax withholding work on Mintos?
- How can I reduce my withholding tax rate as a tax resident of a non-EEA country or Lithuania?
- Does Mintos report investors’ tax information?
Account closing and management
Data protection
- What is GDPR?
- Where can I find what information Mintos holds about me?
- Which categories of my personal data are being processed by Mintos?
- To which recipients or categories of recipients have my personal data been disclosed or will be disclosed in the future?
- How long will my personal data be stored? How do you determine the duration of storage?
- What if I want to exercise my rights to correction, rectification, deletion, and restriction of processing of my personal data by Mintos as stated in the GDPR?