If you have legally changed your first name or last name, please inform Mintos about this change, so that we can update this information for you. We will be happy to assist you. Before you request a name change, make sure you have an official document issued by your government confirming the name change, and your new identity document. Once you are ready to change your name, please follow these steps:
- Upload the document confirming your name change.
- Contact us requesting your name to be changed.
- After your name has been updated in your Mintos account, you will be asked to verify your identity with your new identity document. Learn more about identity verification