Your funds should be in your account in 1-3 business days for SEPA transfers and 3-5 business days for SWIFT transfers and transfers from outside the EEA. Please note that weekends and local bank holidays may affect how fast your funds are added. Your deposit may be delayed in the following situations:
- We require additional proof of payment to verify your transfer
As soon as we receive the payment, we will get in touch with you via email. - Your name and sender’s name do not match
Learn more - The currency of your transfer and our account do not match
Learn more - We require additional compliance-related information
We will get in touch with you via email and specify what kind of information we need. Learn more
If you’re unsure as to why your deposit has not been added to your Mintos account, please contact us. Make sure you also provide your proof of payment, which will help us locate your deposit.