Deposits in euros should be in your account within 30 minutes for SEPA Instant transfers (supported by most banks in the EU). Other transfers might take 1-2 business days. Please note that weekends and local bank holidays may affect how fast your funds are credited to your account.
Your deposit may be delayed in the following situations:
- We require additional proof of payment to verify your transfer
As soon as we receive the payment, we’ll get in touch with you via email. - The name on the transfer doesn’t match the name on your Mintos account
Learn more - The currencies of your transfer and our account do not match
Learn more - We require additional compliance-related information
We’ll get in touch with you via email and specify what kind of information we need.
Learn more
If you’re unsure as to why your deposit has not been added to your Mintos account, please contact us. Make sure you also provide your proof of payment, which will help us locate your deposit.