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Memento Mintos

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6 commenti

  • Alexander Stechele

    Ugo, thank you for your commitment. You make a great contribution to the community. I really enjoy reading your posts. I get more information from you than from Mintos. Your contributions make me think. I also noticed the sharp increase in delays. I will probably reduce my investment here. It's just too uncertain for me.

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  • Danielsc

    Mintos: could we maybe get a more detailed report at https://www.mintos.com/en/pending-payments/ ?

    For each loan in a chosen period, show: company name, loan ID, when did it start being pending, how long it was pending, when did it stop being pending, how much (if anything) did they pay in interest on that pending payment, etc.

    Not only to show what's pending now, but to detect which companies are recurringly delaying repayments.

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  • Ugo

    Danielsc , thanks for your concern as well. I asked my accountmanager many times to give more insight in the status quo of a loan (the extra pending or overdue interest), but never got a satisfied answer. They say look at the daily repayments in Transactions, but there they mention only the code of the loan. So if I have to find each code between my 700+ loans I can spend 24/7 on mintos. Like many times I find no serious option or help from the accountmanager.  Mintos should at least organise the date order of  the column of repayment dates, so you can see easily which loans are often late with repayments but they refuse to do so. I don't understand the refusal, they don't want you to monitor loans in order to pick only the best ones and leave the left overs for the algorithm? 

    Probably most of the investors are not at all interested in their investments and look at it twice a year and leave Mintos buy the loans for them.  And: If creditors default it does not hurt Mintos at all.  All risk remains with the investors, therefore you have to stay alert. But that's my opinion.

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  • Marek (Mintos)

    Dear investors,

    There can be different reasons behind any pending/overdue payments. If a settlement of these payments takes longer than usual, comments are being published regarding each case and the respective information can be found at the overdue page in your Mintos account. Allow me to assure you that there are resources being dedicated towards each and every situation that there is or historically was. 

    Please remember that you are always welcome to get in touch with us directly to discuss any questions or concerns. Additionally, I would like to ask you, to keep the communication on a professional and distinguished level.

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  • Ugo

    @Marek,

     I would be happy to send you a screenshot of the questions not answered or evasively answered by the account manager. And then redefine what one means by professional communication. Almost all P2P specialists agree on mintos' lack of transparency as a weak link. Here in the community, too, clients have asked a lot of questions about this and suggested a lot of improvements that have absolutely not been acted upon. In the light of this wondering how distiguished you see the communication from your side.

     

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  • Marek (Mintos)

    Dear Ugo,

    I merely mean that accusations or a different from of not constructive criticism should be abstained from on this channel. While I do not have the insights into your personal communication with your own account manager, I have no doubts that any communication with us, as Mintos, has always been polite and meant in the best possible ways. 

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