December cashback campaign
Has anyone received money from the 1% cashback campaign for investments made in December and held until 31st March 2026?
https://assets.mintos.com/AD29CBAC-2CDF-ED99-34E1-6BA887788747.pdf
Payment had to be done on or before the 10th April by Mintos. It's the 14th and I didn't see anything about this bonus although I did valid investments in December and held them until April.
The requirements were complex and they use information that investors don't have access to, like which part of funds comes from reinvestments between asset classes, which part of the repayments has been kept reinvested, how much is the "increase of the outstanding capital" given by particular loans, and so on. I suggest Mintos create tools for users to have that information first and to have better communication. For instance in the campaign page, a user could see, from all loans/bonds bought in December, which ones qualify and which ones don't.
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Hi Danielsc , thanks for reaching out and for explaining your situation, and also for sharing your feedback. To understand why you may not have received the bonus, our support team would need to take a closer look at your account and verify whether all campaign conditions were met. I’d recommend contacting Mintos Support directly so they can investigate this for you and provide a precise explanation.
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~~ I received a payment, 1 hour after making this post. That's still 4 days late. ← EDIT: I was wrong. This was a different bonus. This one arrived on time on the 10th. But the rest still holds:
And the payment was much less than I computed, and there were no explanations about how it was computed. Thanks, I contacted support, and I'll treat these campaigns as a lottery in which you don't know how much you'll win, until the end. Not as serious investments.0
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