Why is Mintos iOS app not downloadable

Martin Velický

• 24/07/2024 12:22

I always get “Cannot connect to iTunes store” when I click on the banner or app icon. Mintos app is also not found when I manually search in the App store.

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  Lucja (Mintos)

  Community moderator

  • 30/07/2024 13:13

  Hi Martin Velický,
  
  If you're encountering the "Cannot connect to iTunes Store" error or cannot find the Mintos app in the App Store, it could be due to your Apple Store region settings. The Mintos app may not be available in certain countries, and if your Apple ID is set to one of these unsupported regions, you won't be able to download or access the app.

  Here are the steps to check and change your Apple ID's country or region:

  Open the Settings app on your device.
  Tap your name at the top of the screen, then tap Media & Purchases.
  Tap View Account. You might be prompted to sign in.
  Tap Country/Region and follow the onscreen instructions to change your country or region.
  For more detailed guidance, you can visit the Apple Support page.

  By ensuring your Apple ID is set to a supported country, you should be able to find and download the Mintos app without issues. Hope this helps!

   

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