Error when buying on secondary market

Johan van der Lingen

• 27/03/2023 19:58

Now and then I experience errors when buying on the secondary market. Either the screen just keeps on running trying to buy or it finishes quickly but with an error:

When I hover the exclamation mark it says (translated):
Er is iets fout gegaan. Probeer het opnieuw. (Id: 01GWJA2EF7GBJBHRSPR96DEEDD) Er is iets fout gegaan. Probeer het opnieuw. (Id: 01GWJA2EF7GBJBHRSPR96DEEDD) Er is iets fout gegaan. Probeer het opnieuw. (Id: 01GWJA2EF7GBJBHRSPR96DEEDD) Something went wrong. Try again. (Id: 01GWJA2EF7GBJBHRSPR96DEEDD)

 

Of course I tried again, logging out and in, deleting the buy order and recreating it, but it doesn't help.
What can I do to avoid this error?

0

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  Lucja (Mintos)

  Community moderator

  • 3/04/2023 15:07

  Dear Investors,
  
  Thank you for reporting this issue. We are already aware of it and working on solution. Meantime, we appreciate your understanding and patience.

  1
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  AM

  • 2/04/2023 21:34

  I have the same problem:

  

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  Johan van der Lingen

  • 3/04/2023 16:00

  Great, thanks!

  0

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