We saw a thread on FB Mintos Fellows about the possibility to close the account and comment that it is not possible even if there are no funds in recovery.
In this case, there might have been a misunderstanding, since it is possible to close an account if there are no funds left.
In general, the account can be completely closed as soon as it is empty (when the balance 0). If the Investor has some funds in Recovery, we can initiate account closing from our side, which means we lock the account and the investor will not be able to do anything and as soon funds in Recovery will be paid, the funds will be transferred to investors bank account and then the account will be completely closed.
From time to time there are some investors that would like to write off the funds - in most cases, those are investors who have small or little amounts left. However, at the moment it is not yet possible.
Please sign in to leave a comment.