[Bug] Android app login is broken or really slow

Cyril F

• 19 de enero de 2026 11:04

Hello Mintos,

It's start to be quite long now. The login on the mintos app is really really slow.
Worse I often need to swith to and other tab (transfert tab) to be ask to relog again.
The first tab is really really slow or never comes up for login

Please can you have a look or fix the bug ?

0

• 

  Lucja (Mintos)

  Community moderator

  • 19 de enero de 2026 12:24

  Hi Cyril F , thank you for raising this. Sorry for the inconvenience caused. Our team will look into this matter and investigate what might be causing this behaviour in the app. Thank you for your patience!

  0
• 

  Lucja (Mintos)

  Community moderator

  • 20 de enero de 2026 14:24

  Cyril F We did notice a temporary slowdown affecting logins on the mobile app, which could explain the behaviour you described. The issue was short-lived and has since been resolved, and performance should now be back to normal. That said, if you’re still experiencing slow logins or repeated re-authentication, please let us know:  which device and OS version you’re using and whether it happens on Wi-Fi or mobile data. We’ll be happy to look into it further.

  0

Iniciar sesión para dejar un comentario.