[Bug] The amount of funds available does not correspond to the closing balance on the account statements

Thomas

• August 11, 2021 16:48
• Edited

The amount of funds available does not correspond to the closing balance on the account statements. This bug has existed for two months (minimum). Every contact with the support was not beneficial. No binding information is given there either.

1

• 

  Angus

  • August 18, 2021 17:07

  Hi Thomas,

  I reported this to Mintos back in Febuary. Answer was that the figure at the top of the page is the correct one, not the one in the statement. 

  Difference in my case has been as high at¡s 11€ and as low as 4€.... 6,54€ is todays "difference".

  Of note - This only occurs in my EUR account, RUB and KZT function correctly

   

  Cheers

   

  0

Please sign in to leave a comment.