Where disappeared information about loans Recovery?

Tomáš Karal

• October 06, 2025 07:35

There were a special page with information about Recovery of problematic companies, which have any pending payments and how Mintos works on recovery? I can't find it anymore for more than month.

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  Lucja (Mintos)

  Community moderator

  • October 06, 2025 14:40

  Tomáš Karal Hi, please reach out to our support team so they can investigate this for you. This information should be available on your Mintos account. Thank you! 

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  Jasper

  • October 08, 2025 21:16
  • Edited

  Hi, you're probably looking for https://www.mintos.com/en/overdue/ . (I found it by clicking on the 'overdue' link on the portfolio page. Have to agree that it's not the best navigation ever.)
  From there you can click through to see the status of every company that still owes you money.

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  Tomáš Karal

  • October 20, 2025 08:05

  Hi, how I can reach out support team? Chat does not work also for me.

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  Lucja (Mintos)

  Community moderator

  • October 21, 2025 13:19
  • Edited

  Tomáš Karal Hi, investors, reach out to us through the chatbot. You should see the icon in the bottom right corner of your screen. Is it still not working for you?
  
  
  
  

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  Tomáš Karal

  • October 23, 2025 09:47

  Hi, yes, even chat box does not work for me still. Still the same response. Couldn't load messages. Tap to retry.

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