Missing columns
For some time now, the columns showing the repayment date and repayment amount have disappeared. There is no news as to whether this will return and when. Customers have to make do with a technical and vague description of ‘improving system performance’.
The column ‘next payment date’ has been discussed in the community before, as it contributes to the necessary transparency (Mintos still scores very poorly in this regard compared to other P2P platforms). There has also been a request to organise this column by date. It gives investors a good insight into the reliability of repayments by lenders. For me, this is one of the variables that strongly influences my choice of loans. I would like to know when these columns will return and whether the ‘system performance improvement’ will indeed include an improvement by sorting the column by date. The other column is also relevant for an investor's choice to see what the repayment schedule of a lender is.
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Dear Ugo,
As communicated earlier, the next payment dates have been temporarily disabled from the page due to the performance improvements. After the necessary system improvements have been made, the next payment dates shall be displayed again. Please remember that you can always check the next payment date on underlying loan level within a specific set of Notes.
For any other questions or concerns, you are always welcome to get in touch with us directly and we will make sure to address your questions promptly via our support channels.
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Thank you, Marek, although that solution is rather cumbersome. Of course I also asked my account manager about this, but I haven't received a response to my questions for almost a year now. A general announcement when these columns return is the easiest way to provide transparent service for all.
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Hi,
How long will it take to get these columns back? This information is crucial for monitoring the approximate total interest amount for the current month.
I hope you'll have some more transparency about the ongoing progress of this work. In fact, I would still rather have slow loading pages than some missing date information...
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