In general, you can only cash out investments from your Mintos Core portfolio or legacy Mintos strategy that still qualify for Mintos Core. When you’re cashing out, your investments are acquired by other investors’ Mintos Core portfolios or legacy Mintos strategies. Consequently, they need to match any current criteria or limitations for Mintos portfolios.
An investment can only be cashed out if:
- It is a Set of Notes with a late loan exposure of 20% or less, or a claim that is current.
- It is a Set of Notes that has no underlying loans that are more than 10 days pending/overdue, or a claim with no pending/overdue payments.
- It has a Mintos Risk Score from 10.0 to 1.5.
- The lending company has not been suspended from the Secondary Market or defaulted on Mintos.
- The investment still generates interest and can bring a profit to the buyer.
- The lending company offers other investments that qualify for Mintos Core.
If an investment in your portfolio is unavailable for cashout, you need to wait for it to become available for cashout again or reach maturity. You can also manually sell most investments in Notes on the Secondary Market.
Whether an investment is available for cashout may change over time, and it is even possible for an investment to become unavailable for cashout while it is being cashed out. If you notice that a part of your requested amount won’t cash out after several days (under normal market conditions), some of the investments that were being cashed out have most likely become unavailable for cashout in the meantime. If your Mintos portfolio is unable to process the cashout for certain investments for more than two weeks, it will automatically try to cash out different investments every day. You can also try resetting the cashout process manually:
- Make sure your Mintos portfolio is disabled.
- Change the target of your Mintos portfolio to be equal to or higher than your current invested amount with that portfolio to cancel the ongoing cashout.
- Request a new cashout.