We usually process withdrawals within 1-2 business days. The bank transfer itself may take up to 2 business days for SEPA transfers in EUR, and up to 5 business days for transfers in other currencies or transfers outside the EEA. In some cases, we may need to delay or reject your withdrawal. If you’re unsure as to why your withdrawal has not arrived on your bank account, please contact us. We’ll be happy to check the status of your withdrawal request and provide you with proof of payment, so that you can ask your bank to help you locate the payment.