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[Feature Request] Immediate e-mail notification about news

Kommentare

5 Kommentare

  • Annija (Mintos)
    Community manager

    Hi Robert, thank you for your feedback! Please check, if you have enabled in Email notifications "Latest information and advice" https://www.mintos.com/en/my-settings/notifications/ 

    1
  • Robert

    I have it enabled but I don't get immediate e-mails about news, only the weekly summary.

    0
  • Annija (Mintos)
    Community manager

    Robert, could you please give us your Investor ID, we will look into it? Regarding which cashback campaign does this issue persist?

    0
  • Robert

    My investor ID is 2723278. I looked it up, for the most recent campaigns of ID Finance, Planet42 and Creditstar I actually got an e-mail on the same respective day but still hours after the start. I remember wondering about the high discounts for Planet42 on the secondary market not yet knowing about the campaign while other investors obviously did (probably stumbled on it on the blog).

    0
  • Annija (Mintos)
    Community manager

    Robert, The reason for this is technical - as soon as a blog post is published, it is immediately visible to everyone. Emails are sent out at the same time. In situations where, for example, 100k emails are sent, they, unfortunately, are not delivered within seconds and can take longer.

    However we will look into it, thank you for your feedback!

    0

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