Mintos Community is here!
As we’ve grown over the years, Mintos has become a place for investors from all around the world. Being part of an international investor community means lively discussions on our social media and blog channels, and we appreciate this engagement. To address the fact our investors have questions and opinions to share, we’ve launched our new Mintos Community to give discussions about Mintos and our services a new home, and to replace the old comments functionality on our blog.
While we frequently share updates and news about various topics on our blog, the comments functionality can be somewhat limiting, particularly if the discussions within the comments section are unrelated to the subject of the original post. While these unrelated topics are equally important, we came to the conclusion that having a dedicated space would allow all investors to voice their opinions equally.
Before creating the Mintos Community forum, we asked investors what was important to them in terms of engagement and we found that the majority of investors liked the idea of having a single area for discussions that would allow for Q&As and threads. The 3 most important things that respondents said they were looking for in a forum were answers from Mintos on topical questions (35%), updates from Mintos around product releases and recoveries (24%), and the opportunity to engage and discuss with other investors (17%). This feedback is reflected in the way we’ve built the Mintos Community Forum.
Mintos Community is open to all investors
Anyone can join the Mintos Community and browse its various discussions. To participate in the discussions, you will need to sign up and create your Mintos Community credentials:
1. Click Sign In* and enter your name and email address. We suggest you use the same email that you use for logging into your Mintos account.
2. After submitting your name and email, you will receive an email with your password code to finalize your signup.
*Investors who have recently reached out to Mintos Investor Service or are part of our equity investors group from the recent crowdfunding round, please, click Get Password after clicking the Sign In button and follow the process. Mintos registers each investor reaching out to us in a GDPR compliant way, hence we already have your details, yet need you to verify your identity by confirming your password.
Please note, Mintos Community and the Mintos marketplace are two separate spaces, therefore, while you will use the same email address for the login, we suggest setting up a different password for security purposes.
Before you join the discussion, please check out the community guidelines. We’re looking forward to seeing you here!
All information you find on the Community forum are either marketing communication materials or descriptions of how Mintos operates, according to the Terms and Conditions of Mintos Investment Platform. All information on the latest terms and policies can be found here.
AS Mintos Marketplace (registration no. 4010390364, legal address: Skanstes iela 50, Riga, LV – 1013, Latvia) is an investment firm licensed and supervised by the Financial and Capital Market Commission (www.fktk.lv, address: Kungu iela 1, Riga, LV – 1050, Latvia; phone: +371 67774800; email: firstname.lastname@example.org). License number 06.06.08.719/534.
In this introduction post you state that answers from @... on topical questions (35%) was the most important to investors in terms of engagement. The Community has been here for over a month now, but on the majority of the posts by investor there is no interaction what so ever from Mintos it self. The only topics that you do seem to be slightly more active on; are the topics concerning recovery (reputation) problems. How does Mintos Marketing rates its own contribution to the community so far? To me it seems a bit like creating a garden without wanting to water it.2
Hi Denis, sorry for the long reply time - this post didn't appear to us until a fellow investor shared a screenshot of it and we found it being displayed in backlog and moved it back here now. We are looking into it with Zendesk why it was not visible to us to reply. We can't say we agree that questions related to recoveries are the only ones that are being answered - there are multiple other topics questions that we follow and share answers to with investors. Please let us know if there is something in particular that you maybe you have asked and maybe still are awaiting our reply - we will make sure we sort it out as soon as possible.0
Thanks for reaching out to me. In that case would it be possible to look at the following posts?
Thanks in advance.
Kind regards, Dennis.0
Hi Dennis, please see the latest blog post here https://www.mintos.com/blog/coming-soon-notes-on-mintos/ and our discussion in the Community about Notes, we will answer all the questions regarding Notes here https://help.mintos.com/hc/en-us/community/posts/4406855945617-Notes-FAQ0
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