I have uploaded the CZ citizen ID card as proof of my CZ residence and receive the acknowledge "The review of your account is now complete, and you can continue investing without interruptions until further notice."
But I was not satisfied with the overall process and sent negative feedback with some questions/suggestions (BTW with no answer).
And today I received the following email from Mintos - "Apologies for the confusion, but the document you submitted is not considered as a sufficient proof of residence."
Really?! The official citizenship card of one of EU states not enough?
It looks like revenge for negative feedback, then a real reason.
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