Account frozen and no way to withdraw funds without any notification

Wilhelmus Johannes Antonius Arts

• 28.05. 2023 19:47

Mintos froze my account and not being reachable. Regularly I would like to withdraw from my invested funds, but they have taken this opportunity from me although I send in my information immediately after. If Mintos does not unlock my account I will sue you for all costs coming with not being able to withdraw money from my account. My lawyer will contact you if you do not progress with the request of re-enabling me to withdraw money from my own account straight away.

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  Lucja (Mintos)

  Community moderator

  • 31.05. 2023 13:54

  Hi Wilhelmus Johannes Antonius Arts,
  
  Thank you for reaching out and expressing your concerns. We want to assure you that we are actively investigating the situation and our team is already in communication with you. We understand the importance of resolving this situation promptly and be assured that your investment is safeguarded. We appreciate your patience and understanding as we navigate through this process.

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